Webinar On-Demand: How to Automate Incident Response with ServiceNow & Everbridge

by 23, Oct, 2018Alerting & Incident Management, Product Demonstrations, Webinars On-Demand

In this webinar, you will discover how to use ServiceNow® as a single pane-of-glass to resolve IT incidents faster with the help of the Everbridge® automated incident response management platform. This webinar examines how to simplify IT alert management by automating responses based-on ServiceNow triggers. You will learn how to automatically notify the best personnel to respond to service outages faster; and how to improve communication and collaboration between IT teams to increase mean-time to recovery.

What you will learn on this webinar:

  • Respond to Alerts Faster Using Smart Routing: Learn how to automatically identify the right personnel to deal with specific alerts and other stakeholders that need to be informed, and notify them through the best communication channels.
  • Resolve Issues Faster Using Smarter Communication: Discover how to simplify and improve the efficiency of IT team collaboration using 1 click-to-join smart conferencing, integrated directly into alert notifications to speed-up resolution times.
  • Hold IT Teams Accountable, Wherever They Are: Explore how to get full visibility into incident responses across your entire organisation, and automatically escalate alerts based-on rules, negative acknowledgement or time thresholds.

Product Trial: Everbridge IT Alerting Platform

Mon Dulay

Mon Dulay

Sales Manager

As the Sales Manager at Prosperon, Mon is passionate about helping customers overcome their operational challenges, and achieve success and satisfaction with the products and services that Prosperon provides.

Product Trial: Everbridge IT Alerting Platform

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