Managing the Challenge: Time, Resource, Knowledge, and Budget

‘’I am the only person that manages our SolarWinds platform, and staying on top of……… is a challenge”

Above, is a statement that is common for us to hear, and if you can fill in the blank, you’re in the right place to remove that challenge.

Managing a SolarWinds platform solo or within a small team presents unique challenges, often not just tasked with managing the SolarWinds platform but the network/infrastructure as well.

This is the problem faced by many of our customers.  Beyond just overseeing SolarWinds, they’re tasked with maintaining the entire network and infrastructure, making the endeavor inherently demanding and often more susceptible to flagging errors or not performing as the platform should.

The nature of monitoring is that it is not ‘set and forget’ it has to evolve alongside the environment it observes. As environments evolve, (new devices joining the network, migrations to the cloud etc) monitoring must keep pace.

This evolution can present a significant challenge for businesses relying on monitoring platforms like SolarWinds. Keeping pace with these changes while ensuring optimal performance, security, and compliance requires a dedicated effort and specialised expertise. This can pose as a challenge to organisations for several reasons, main culprits listed below.

• Time
• Resource
• Knowledge
• Budget

If you find yourself with a one of these challenges, you are not alone. Infact, you’re part of a fairly large group.

Often over time, if the SolarWinds platform does not keep pace with changes in the environment, users may find that alerts become unmanageable and unintelligible, ……. (more challenges)

Managed Service

Our Managed Service addresses these challenges by providing a dedicated engineer, integrating seamlessly into our clients’ teams.

Either as an extension of your team, to either assist with the management and administration of the SolarWinds platform or take on management in its entirety, leaving our clients as consumers of the SolarWinds as a service.

Our responsibility as the Managed Service Provider for the management of an Orion installation is to be an organisations ‘Business as Usual’ team member who brings in to the organisation the resource to perform the day-to-day operations.

Not only handle day-to-day operations, but also go beyond – ensuring clients maximise their investment in SolarWinds. This involves not just routine tasks like device additions and alert reviews, but also continual improvement and optimisation of the platform.

By embedding our resources within client organisations, we facilitate a deeper alignment between technical solutions and business objectives. This ensures that our clients not only maintain their SolarWinds platform but also leverage it to drive their broader organisational goals.

If this sounds like something you’d be interested to know more about, our team of Account Managers would be more than happy to have this discussion with your team.

Contact your Prosperon Account Manager or email us at sales@prosperon.co.uk to learn more about our Managed Services and our other available support and professional service offerings available as options to you.