Overview
A world leader in sustainable technology solutions approached Prosperon to optimise their SolarWinds environment and align IT monitoring more closely with business priorities. The goal was to reduce alert noise, improve visibility, and provide actionable insights for better decision-making.

The Challenge
The organisation faced several IT monitoring challenges:

• Overwhelming volumes of alerts, including duplicates and inconsistent notifications.
• Limited visibility into server changes, databases, and storage infrastructure.
• Previous monitoring initiatives had progressed slowly, without strong business alignment.
• IT monitoring was not fully integrated with team responsibilities or business services.

Our Approach
Prosperon implemented a comprehensive optimisation programme, covering key areas:

• Server Configuration Monitoring: Standardised monitoring profiles across the server estate and built custom profiles for critical applications, supported by intuitive dashboards.
• Alerting Optimisation: Reduced thousands of unnecessary alerts, tuned thresholds, and created team-specific notifications integrated with IT service management tools.
• Trend Analysis & Forecasting: Developed dashboards for CPU, memory, storage, and bandwidth trends, plus virtual machine sprawl analysis.
• Database Monitoring: Upgraded performance monitoring tools, onboarded clusters, and implemented dashboards for performance, backups, and integrity checks.
• CMDB Integration: Automated mapping of business applications to monitoring dashboards for real-time insights.
• User Device Tracking: Cleaned device inventories, implemented whitelisting, and added dashboards for port utilisation and rogue device detection.
• Network & Storage Monitoring: Delivered site-level network maps and storage alerts, fully integrated with management tools.
• Dashboards & Reporting: Consolidated reporting across infrastructure, cloud, databases, and virtual environments, with team-specific filters for actionable insights.

The Results

• Reduced False Positive Rates of over 95%: Thousands of alerts eliminated, improving relevance and focus.
• Faster Incident Response: Team-specific alerts and ITSM integration enabled quicker resolution.
• Enhanced Visibility: Real-time insights across servers, applications, and storage.
• Proactive Capacity Planning: Forecasting dashboards support strategic decision-making.
• Aligned Monitoring: IT monitoring now fully supports business services and team responsibilities.

Conclusion
By partnering with Prosperon, this organisation transformed their SolarWinds monitoring from a reactive system into a proactive, business-aligned solution—streamlining operations, reducing noise, and enabling smarter IT management.

What You’ll Learn

 Why observability starts with monitoring

You can’t improve what you can’t see. We’ll show why reliable, structured monitoring is the foundation of any observability strategy.

What makes observability different—and essential

sObservability isn’t just more monitoring. It unlocks automation, context, insight and will be the most powerful tool in your arsenal. We’ll explain exactly how.

How AI fits into the picture

Get a realistic view of what AI can (and can’t) do—from faster diagnosis to fewer false positives.

How to move from firefighting to supercharged productivity

When observability is done right, your team stops chasing issues—and starts preventing them

Who Should Attend?

This webinar is designed for IT teams who are:

• Expected to deliver more with less
• Looking for a real way to cut through noise and drive uptime
• Managing increasingly complex hybrid environments

Date: Thursday 7th August 2025
Time: 11:00 AM BST

Spaces are limited — secure your place now.

Agenda

09:00 – Registration: – Tea & Coffee

09:15 – Welcome & Introduction

09:30 – AI-Led Observability: Smarter Monitoring for Smarter IT: In today’s fast-paced IT environments, traditional monitoring isn’t enough. AI-driven observability is transforming how IT teams detect, diagnose, and resolve issues before they impact business operations. Enhance performance monitoring, reduce noise, and provide actionable insights on a single pane of glass with SolarWinds Observability. 

11:00 – Mid-morning Break: Tea & Coffee

11:30 – Maximising Performance and Reducing Costs: Observability will get you there: In an era where efficiency is everything, IT teams must balance performance with cost optimisation. Observability is the key to achieving both. Discover how smarter monitoring can reduce costs and MTTR while achieving a more efficient IT operation.

12:15 – Lunch & Networking

13:15 – Service Desk Evolution: How AI is taking ITSM Tooling to the next level: Discover how AI-driven tools in SolarWinds Service Desk are automating repetitive tasks, improving ticket resolution times, and enabling IT teams to deliver faster, smarter support. This evolution of service desk technology can drive greater efficiency, reduce costs, and empower IT teams to focus on what truly matters.

14:00 – Session Closed

What You Will Learn

What You Will Learn

In this webinar, you will discover how to save time and improve accuracy using dynamic network mapping from NetBrain®. This webinar examines how to simplify network documentation using automatically generated network maps. You will learn how to increase visibility across your network by overlaying device, configuration, and routing protocol data onto maps; and how to resolve issues faster by easily sharing documentation and knowledge across IT teams.

What you will learn on this webinar:

• Automate Network Mapping and Documentation: Learn how to get accurate and up-to-date documentation of your network, including network devices, topology connections, configuration information, protocol status and more.
• Increase Visibility with Dynamic Network Maps: Understand how to go beyond static network diagrams with on-demand mapping that provides end-to-end visibility and one-click drill down into infinite detail, contextualised to the job at hand.
• Centrally Manage All Network Related Documents: Explore how to easily maintain an up-to-date repository of network documents and knowledge, including diagrams, troubleshooting guides, network policies, images and more.
• Live Demonstrations & Q&A Session: Our Network Automation Engineer will demonstrate NetBrain’s documentation capabilities, and answer your questions.